Gateway Care & Rehabilitation Center is located in Hayward, California, and offers a selection of services centered around skilled nursing care, rehabilitation, and long-term residential care. This facility is designed to support individuals recovering from surgery, injury, or illness, with a particular focus on physical, occupational, and speech therapies tailored to assist in the recovery process.
In terms of medical support, Gateway Care & Rehabilitation Center provides medication management and administration to help residents maintain their treatment regimens effectively. The facility utilizes an electronic Medication Administration Record (eMAR) system, which aids in ensuring that medications are administered accurately and efficiently. The use of Care Innovations' Quietcare also forms a part of the facility’s offerings, which aims to monitor patients and enhance safety within the care environment. While a portion of the feedback mentions satisfaction with the nursing staff and the care provided at end-of-life stages, overall reviews from residents and their families have expressed significant dissatisfaction. Common grievances include long response times to call buttons, unmet basic care needs, hygiene concerns, and a perceived lack of professionalism and compassion from some staff members. These issues underscore the need for improvement in areas of cleanliness, responsiveness, patient respect, and staff training. Despite these challenges, the facility endeavors to provide necessary medical support and care to its residents, but feedback indicates that substantial improvements are needed to strengthen trust and ensure a safer environment for all residents.
Costs at this community start at $1,500 and range up to $8,695. The average price in the community is $5,098, which is less than the average price in the area of $6,048. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
