Generations At Regency is a nursing home facility located in Niles, Illinois, designed to provide a variety of care services to its residents, with a primary focus on nursing home care and additional support for assisted living needs. The facility houses 228 current occupants and is certified by both Medicare and Medicaid, having been a participant in the Medicare program since February 5, 1972. The services include 24-hour skilled nursing care, physical therapy, pain management, and short-term rehabilitation. It also offers specialized care in areas such as hospice, stroke care, cardiac care, pulmonary rehabilitation, wound care, and memory care. Residents have access to various therapies, including IV therapies, occupational and speech therapy, as well as oxygen and respiratory care. The facility supports individualized care plans and medication administration for personalized attention to health needs. Additional amenities include a barber/beauty salon, clubs, communities, and laundry/dry cleaning services, along with counseling services for residents and their families.
The feedback related to Generations At Regency presents a varied picture of care and service quality. Some family members and residents have expressed serious concerns regarding negligence and inadequate care leading to significant health issues, loss of belongings, and in some cases, allegations of abuse. Incidents such as a relative contracting COVID-19 at the facility raised questions about health safety protocols and response effectiveness. Communication issues both with families and within the facility have also been noted. Conversely, the facility is rated positively by students in training, who commend the learning environment, helpfulness of staff, and cleanliness. These reviews emphasize a strong educational aspect, potentially overshadowing family-reported experiences regarding direct resident care. This dichotomy suggests that while Generations At Regency serves as an effective clinical training site, it faces challenges in ensuring consistent quality of care, as perceived by patients' families.
Costs at this community start at $2,645 and range up to $8,000. The average price in the community is $5,322, which is less than the average price in the area of $5,526. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.