Dexter House Healthcare, located in Malden, Massachusetts, is a facility primarily focused on providing nursing home care to its residents. This healthcare center is certified by Medicare and Medicaid and has been a Medicare participant since August 7, 1967. Currently, Dexter House Healthcare accommodates 107 residents, and the facility provides a wide range of medical and support services. These services include specialized care such as cardiac, stroke, and wound care, as well as podiatry, dental, vision, and hearing care. For ongoing medical support, residents have access to nursing care, medication management, IV therapies, dialysis, and hospice services. The facility also offers comprehensive rehabilitation programs, including physical, occupational, and speech therapies, with additional outpatient therapies available. Residents can benefit from pain management services, ensuring comfort and quality of life during their stay. Dexter House Healthcare provides amenities such as a chapel and a barber/beauty salon for residents' spiritual and personal care needs. Additionally, the facility offers resident and family counseling to support the emotional well-being of its occupants.
Feedback and reviews from residents and family members regarding Dexter House Healthcare highlight a mixed spectrum of experiences. Many have noted positive changes following the transition to new ownership and staffing, expressing satisfaction with the caring and professional staff who are attentive to residents’ needs and maintain open communication with families. However, several reviews raise critical points about the facility, particularly concerning the cleanliness and hygiene, which have been noted as needing improvement due to persistent unpleasant odors and other cleanliness issues. Furthermore, concerns have been expressed regarding inadequate medical attention, insufficient communication from the staff, and issues with medication management, leading to feelings of neglect among some residents and their families. These reviews indicate that while some residents experience commendable care from compassionate workers, others highlight the need for improvements in the facility's standards and practices to ensure consistent quality of care across the board.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $12,395, which is more than the average price in the area of $7,876. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.