Hagerstown Healthcare Center is located in Hagerstown, Maryland, and primarily functions as a nursing home facility. It provides specialized care services, including comprehensive hospice care designed to support residents with terminal illnesses. The hospice care at this facility focuses on pain management and emotional support, ensuring patients receive compassionate attention during the final stages of life. The team involved in hospice care generally includes healthcare professionals trained to address the physical, psychological, and spiritual needs of both patients and their families.
Transportation services at Hagerstown Healthcare Center include complimentary transportation options designed to assist residents with both medical and non-medical needs. This transportation is essential for ensuring residents have access to necessary medical appointments as well as opportunities to participate in community and recreational activities outside the facility.
Despite the services offered, reviews highlight significant challenges at Hagerstown Healthcare Center, particularly concerning the quality of care provided by the nursing staff and facility management. Criticisms include inconsistent care policies, communication breakdowns, and reports of neglect, such as delayed meals, inadequate hygiene maintenance, and unsafe conditions. The facility struggles with issues of high staff turnover and inadequate training, resulting in unprofessional behavior and rushed placements. However, the physical and occupational therapy departments receive praise for their excellent service, marking a contrast to the otherwise problematic operational environment. While a few dedicated and compassionate staff members contribute positively to patient experiences, the overall dissatisfaction among residents and families stems from systemic managerial and operational issues.
Costs at this community start at $2,300 and range up to $8,150. The average price in the community is $5,225, which is less than the average price in the area of $5,494. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
