Good Samaritan - Pontiac, nestled in the welcoming community of Pontiac, Illinois, is a trusted nursing home facility committed to offering comprehensive care services for senior residents. Certified by both Medicare and Medicaid, this facility has been dedicated to serving the community since its inception as a Medicare participant on August 1, 1997. Designed to accommodate 23 occupants, the facility provides personalized nursing care tailored for individuals who require medical supervision and assistance with daily living activities. This small community size allows for a more intimate setting where staff can focus on delivering personalized care.
The facility emphasizes a holistic approach to resident care, including the provision of resident and family counseling services that aim to nurture emotional and psychological well-being. This support network is vital in ensuring that both residents and their families feel connected and understood, fostering a compassionate environment where everyone feels valued and respected.
Good Samaritan - Pontiac offers a range of amenities designed to enhance the comfort and quality of life for its residents. These may include common areas for socializing, activity rooms for crafts and games, and landscaped outdoor spaces where residents can enjoy fresh air and nature. Such amenities are integral to creating a vibrant community atmosphere, encouraging residents to engage with peers and participate in various activities that promote mental and physical health.
Despite its offerings, feedback from residents and their families has highlighted areas needing improvement, particularly concerning the quality of care. Reports indicate that staffing levels may be insufficient, leading to staff feeling overworked and unable to provide the level of attention and care each resident deserves. This has been a source of dissatisfaction, with many families expressing concerns about recommending the facility under current conditions. There is a recognized need for significant enhancements in staffing and care quality to align with the standards expected by residents and their families. Some reviews underscore an urgent call for these improvements, suggesting that failure to address these issues might lead to formal complaints or reporting actions.
Good Samaritan - Pontiac remains committed to addressing these challenges to ensure every resident receives the compassionate, comprehensive care they deserve. The facility acknowledges the feedback and is actively pursuing strategies to enhance staffing levels and improve the quality of care, aiming to restore confidence among residents and their families.
Costs at this community start at $2,325 and range up to $6,600. The average price in the community is $4,462, which is less than the average price in the area of $4,872. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.