Governors Creek Health and Rehabilitation, located in Green Cove Springs, Florida, is a comprehensive care facility providing a range of services including skilled nursing, rehabilitation, and long-term care. It caters to 118 current occupants and is certified by both Medicare and Medicaid, having participated in Medicare since July 1989. The facility offers a multi-faceted approach to healthcare, focusing on personalized care plans tailored to meet each resident's specific needs. Governors Creek is equipped to deliver various therapeutic services, including physical, occupational, and speech therapy, which aim to support recovery and enhance residents' quality of life. Additional specialized care services are available, including pain management, cardiac care, wound care, stroke care, and dialysis. Governors Creek also provides hospice and memory care services. In addition to its healthcare offerings, the facility supports residents' social and emotional well-being through clubs and community activities, and it provides amenities such as a barber/beauty salon. Resident and family counseling are part of the supportive environment at the facility, promoting engagement and communication.
Despite the variety of services available, reviews of Governors Creek Health and Rehabilitation reflect a diverse range of experiences. Some residents and families commend the dedication of staff, specifically highlighting employees like Dana Lucas, and appreciate the therapy programs and activities designed to improve residents' quality of life. However, there are numerous accounts of concerns related to care quality, communication, and facility conditions. Issues such as inconsistent staff presence, neglectful care, poor communication, and challenges accessing medical records have been reported. Complaints were also noted during COVID-19 restrictions and included allegations of improper care contributing to distress and health risks. While there have been acknowledgments of certain staff members' efforts and improvements, the substantial criticisms indicate significant operational challenges at the facility.
Costs at this community start at $1,900 and range up to $8,060. The average price in the community is $4,980, which is less than the average price in the area of $5,338. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.