Grand Oaks Nursing Center, located in Baldwin, Michigan, offers a range of care services primarily as a nursing home with additional assisted living support. The facility provides 24-hour skilled nursing care, and a range of therapeutic services including speech, occupational, and physical therapies, as well as specialized care such as stroke care and memory care. Grand Oaks Nursing Center is equipped with Care Innovations’ Skynet Technology and electronic Medication Administration Record systems to support efficient and accurate medical management. The center also offers pharmacy services, dental care, and podiatry, meeting the diverse health needs of its residents. Personal care amenities such as a barber/beauty salon and laundry/dry cleaning services aim to enhance residents' quality of life. The facility has been a Medicare participant since December 11, 1990, and is certified by both Medicare and Medicaid. Additionally, it supports residents with hospice care and offers resident/family counseling. For resident engagement, Grand Oaks offers clubs and community activities, providing opportunities for social interaction.

Despite its range of services, resident and family reviews point to significant dissatisfaction with the quality of care provided at Grand Oaks Nursing Center. Concerns have been raised regarding the maintenance of the facility, particularly noting non-functional kitchen facilities and a lack of necessary supplies. These issues, coupled with perceptions that management prioritizes cost savings over quality care, have led to doubts about the facility's ability to provide proper and compassionate care for its residents. There is a sense of neglect, which affects both the residents and the employees, contributing to an environment where the well-being and support of residents and staff may not be satisfactorily addressed.

Costs at this community start at $2,250 and range up to $5,155. The average price in the community is $3,702, which is more than the average price in the area of $3,702. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.