Grand Pavilion at the Plaza, located in Kansas City, Missouri, is a healthcare facility offering a range of services primarily focused on nursing home care, rehabilitation, and long-term patient support. This facility provides tailored services to individuals recovering from surgery or illness, as well as those requiring ongoing medical care and assistance with daily living activities. Designed with patient-centered care in mind, Grand Pavilion features modern amenities and personalized care plans to enhance recovery and overall quality of life.
The facility provides comprehensive medical support and a variety of therapies to cater to its residents' diverse needs. Available services include speech therapy, outpatient rehabilitation, physical therapy, occupational therapy, and speech therapies. For residents with specific medical requirements, Grand Pavilion offers specialized care programs, such as wound management, which caters to diabetics and those with delicate skin. The medical team also provides critical services like cardiac care, diabetes care, stroke care, and tracheostomy care. Additionally, the facility offers 24-hour skilled nursing care and the use of care innovations like Quietcare and electronic medication administration records to ensure coordinated and continuous care.
Rehabilitation services emphasize enhancing mobility, addressing dysphagia, and treating lymphedema, with the inclusion of fitness programs to aid recovery. Oxygen and IV therapies are part of the treatment offerings, ensuring residents have access to a comprehensive care regime. In addition to these services, Grand Pavilion provides dental care, medication coordination, respite care, and the guidance of a care navigator, offering a holistic approach to resident support.
Resident and family reviews indicate mixed perspectives on the care quality and staff behavior at Grand Pavilion. While some reviews express satisfaction with friendly and helpful staff and recent management improvements, others report concerns regarding cleanliness and unmet medical and personal needs. Issues highlighted include inadequate hygiene care, lack of assistance, and non-responsive staff. Grand Pavilion emphasizes its efforts to address these challenges and improve its service delivery, as it continues to develop its patient care practices.
Costs at this community start at $2,113 and range up to $6,110. The average price in the community is $4,112, which is less than the average price in the area of $4,289. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
