Guiding Hands is a Residential Care Facility for the Elderly located in Menifee, California, offering assisted living services for older adults. The facility's primary focus is on providing a supportive living environment where residents can benefit from personal care assistance as needed.

Guiding Hands provides various levels of care, including memory care, tailored for residents experiencing cognitive impairments. This type of care focuses on offering a secure environment with activities designed to enhance memory retention. Incontinence care is available to residents, involving assistance with personal hygiene and management of urinary or fecal incontinence to maintain comfort and dignity. Ambulatory care at the facility includes support for residents who require assistance with mobility, ensuring they can maintain as much independence and safety as possible while moving around. Diabetes care at Guiding Hands encompasses monitoring of blood sugar levels and administration of medications as prescribed, as well as dietary and lifestyle guidance to help manage the condition effectively.

Transportation services at Guiding Hands include complimentary transportation for both medical and non-medical purposes. This transportation is intended to facilitate residents' access to medical appointments and other essential visits, such as trips to local stores or social events, contributing to their engagement and quality of life.

However, resident and family reviews have indicated significant dissatisfaction with the quality of care at Guiding Hands. The facility has faced numerous citations for not adhering to health and safety regulations. Concerns have been raised about the lack of attentiveness and care from staff toward the well-being of residents, with management reportedly being unresponsive and selective in their communication with families. Issues regarding the enforcement of visitation policies and patient rights have also been noted, causing distress among family members. Specific allegations include improper feeding and care oversight, with reports of hospice workers, instead of facility staff, identifying that residents were not being adequately fed. Communication with families remains a concern, with reports of neglect in attending to residents' basic needs.

Costs at this community start at $2,200 and range up to $9,050. The average price in the community is $5,625, which is less than the average price in the area of $5,673. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.