Guilford House in Guilford, Connecticut, is a licensed skilled nursing and rehabilitation facility providing both short-term rehabilitation and long-term care for adults who require around-the-clock medical supervision and assistance with activities of daily living. Certified by Medicare and Medicaid and participating in the Medicare program since December 18, 1974, the facility maintains 63 current residents. Guilford House offers an array of care services, including nursing care, physical therapy, occupational therapy, and speech therapy. Specialized rehabilitative therapies are available for individuals recovering from surgery, injury, or illness. Nursing care is provided by licensed staff, and the facility supports residents and their families with organized counseling services.
Medical support at Guilford House includes regular oversight by nursing professionals as well as access to therapies designed to restore or maintain mobility and functional independence. The facility accommodates special dietary needs, and amenities include clean, maintained living and dining areas. Resident and family councils are available to facilitate ongoing communication and involvement in care planning.
Feedback from residents and family members indicates a broad spectrum of experiences. Positive observations accentuate friendly and attentive nursing and therapy staff, the cleanliness of the environment, responsive dietary accommodations, and supportive interactions with facility leadership—particularly during successful rehabilitation stays. Physical therapy services are often noted as a strength, helping residents recover their physical abilities.
However, numerous reviews underscore concerns about chronic understaffing, particularly overnight and during holidays, leading to delayed response times for residents' basic care needs. Reports of missed medications, untreated discomfort, and incomplete infection control measures have been noted, along with incidents where staff displayed unprofessional or stressed behavior. Communication with management and clinical staff is frequently described as inadequate, with families reporting difficulties in getting calls returned and issues addressed. Several accounts detail serious neglect involving resident hygiene, nutrition, and monitoring of medical issues, in some cases resulting in a decline in residents' physical and emotional well-being. These accounts reflect significant variability in the consistency and quality of care provided.
No major changes or developments for the facility have been reported in publicly available sources as of mid-2024.
Costs at this community start at $12,927 and range up to $13,475. The average price in the community is $13,201, which is more than the average price in the area of $8,709. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
