Hacienda Nursing Facility, located in Phoenix, Arizona, provides comprehensive care services as a nursing home certified by both Medicare and Medicaid. Since its participation in Medicare starting December 4, 2000, the facility has focused on offering a range of medical supports and amenities to meet the needs of its 58 current occupants. The facility delivers key services such as speech and occupational therapy, which are tailored to enhance the quality of life for its residents. Skilled nurses are integral to its operations, offering round-the-clock care and specialized services like wound management, particularly important for diabetic patients and residents with fragile skin. The facility ensures care innovations through Skynet Technology and an electronic medication administration record to enhance precision and efficiency in healthcare delivery.

Hacienda Nursing Facility provides additional support services like respite care and resident/family counseling to aid both patients and their families. The institution caters to a diverse community with services available in both Spanish and English, ensuring effective communication and inclusivity. The facility is organized around clubs and communities to promote social engagement and a sense of belonging for its residents. Despite the comprehensive care services offered, the facility has been the subject of varied reviews, some highlighting serious concerns regarding staff conduct and administrative inefficiencies. Notably, past incidents, including a high-profile criminal case of patient assault, pose significant challenges to the facility’s reputation. While there are positive accounts of dedicated care from floor nurses, the facility is actively engaged in addressing issues to improve trust and care standards, receiving support from some recent feedback indicating leadership's responsiveness to specific concerns.

Costs at this community start at $6,768 and range up to $6,839. The average price in the community is $6,804, which is more than the average price in the area of $4,427. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.