Hackett Hill Healthcare Center, located in Manchester, New Hampshire, is a healthcare facility offering a variety of services with a primary focus on nursing home care. With a capacity to serve 62 occupants, Hackett Hill is certified by both Medicare and Medicaid, participating in Medicare since October 20, 1989. The center provides wide-ranging care options, including short-term rehabilitation and long-term skilled nursing services. The facility is committed to crafting personalized care plans for its residents, which often integrate physical, occupational, and speech therapy.
Hackett Hill Healthcare Center supports diverse medical needs through services such as podiatry, dental, vision, and hearing care, supplemented by specialized programs in wound care, pain management, and dialysis. The center also offers hospice and memory care for residents with advanced care requirements. In addition to these medical services, Hackett Hill features amenities like a barber and beauty salon and laundry/dry cleaning services. The facility encourages community and interaction through resident and family counseling and various clubs and community activities.
The center's staff, including skilled nurses and licensed nursing assistants, are noted for their dedication to offering compassionate care, fostering a family-like atmosphere. However, feedback on the quality of care is mixed. While some reviews highlight supportive and efficient therapy programs, effective staff interactions, and engaging activities, others point out issues with communication, staffing levels, cleanliness, and administrative functions. Concerns have been raised regarding medication management, meal sufficiency, and responsiveness to patient needs, impacting overall perceptions. Hackett Hill has emphasized recent safety protocols and staff training efforts to address these challenges and improve care quality and resident satisfaction.
Costs at this community start at $9,186 and range up to $12,395. The average price in the community is $10,790, which is more than the average price in the area of $8,047. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.