Hallmark Palm Springs is an assisted living facility located in Palm Springs, California. It offers a range of services designed to support residents who require assistance with daily activities while maintaining a degree of independence. The facility is structured to provide a safe and comfortable environment with tailored care options to meet individual needs.
In terms of medical support, Hallmark Palm Springs provides diabetes care, which includes monitoring and managing blood sugar levels through a coordinated approach involving staff members and healthcare professionals. However, concerns have been raised by residents and families regarding the quality and consistency of care due to high staff turnover. This turnover could affect the experience and knowledge level of employees in managing specific medical needs such as diabetes.
The facility also offers support for non-ambulatory residents, ensuring they receive assistance with mobility and any required equipment. Incontinence care is provided, but feedback suggests that the quality may not always meet resident expectations, contributing to overall dissatisfaction with the level of care.
Transportation services at Hallmark Palm Springs include complimentary transportation for both medical and non-medical purposes. However, services are limited, which has been an inconvenience for residents who rely on transportation for appointments or personal outings. This limitation in transportation options is a common area of concern and dissatisfaction among residents and their families.
Overall, families and residents have expressed concerns about the value and maintenance of the facility, noting that it does not meet their expectations regarding care and operational standards. They cite issues in staffing, facility upkeep, and limited transportation services as key areas needing improvement.
Costs at this community start at $5,622 and range up to $5,622. The average price in the community is $5,622, which is more than the average price in the area of $5,426. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.