Hanover Guest Home is an assisted-living facility located in Santa Cruz, California. Designed for a small number of residents, the community offers a personalized and homelike setting. Residents benefit from 24-hour supervision by trained staff who provide support with a range of daily living activities, including bathing (some physical assistance), dressing, and eating (mostly self-care), as well as full assistance for toileting needs. The facility is equipped to manage various care needs, such as diabetes management, ambulatory support, memory care, and incontinence care. For residents who are at risk of wandering, a wander guard or similar safety system is available. Coordination with healthcare providers is standard, ensuring continuity of medical support, and hospice care is also offered for residents with advanced needs.

Hanover Guest Home supports medication management and collaborates with medical professionals to arrange for appropriate treatments and physician visits. Staff are able to communicate in Spanish, accommodating residents who prefer or require Spanish-language support. The facility provides both laundry and dry cleaning services as part of its amenities, helping to maintain cleanliness and comfort. Socialization and engagement are encouraged through various clubs and community activities, though some reviewers note the activity schedule could be better organized and advertised.

For transportation, Hanover Guest Home offers complimentary transportation for residents, both for medical appointments and non-medical outings. This service facilitates access to healthcare services and allows residents to attend personal errands or recreational activities in the Santa Cruz area.

According to resident and family feedback, the atmosphere at Hanover Guest Home is often described as personal and welcoming, contributing to a feeling of comfort and security. Staff and management receive praise for their compassion, patience, and the quality of hands-on care provided. The owners’ active involvement and the friendly interactions among residents and staff are frequently cited as positive aspects. Meals are appreciated for their freshness and home-cooked nature, although the menu schedule may not always be shared in advance. Cleanliness standards are generally well regarded, with safety features like accessible showers and attentive medication administration receiving particular mention. While opportunities exist to expand and clarify activity offerings, overall satisfaction with the quality of care, staff attentiveness, meal quality, and the community environment is high among residents and families.

Costs at this community start at $4,850 and range up to $9,125. The average price in the community is $6,988, which is more than the average price in the area of $6,094. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.