Harborlight House Properties is an assisted-living facility located in Beverly, Massachusetts, dedicated to providing support for individuals who need assistance with daily living activities while seeking to maintain their independence. The facility is designed to offer residents a comfortable living environment, encompassing a range of care and medical support services tailored to the needs of its residents. While the facility strives to address various healthcare needs, recent reviews have highlighted several areas of concern regarding the quality of care and support services provided.
For diabetes care, Harborlight House Properties offers basic support intended to meet the needs of residents managing this condition. However, reviews point to significant concerns related to staff training and expertise in handling such complex health needs. The facility purportedly struggles with maintaining appropriately trained staff, which may impact the quality and consistency of diabetes management support provided to residents.
In terms of staffing and ancillary services, the facility has faced criticisms from residents and families about the professionalism and qualifications of its staff. Reports indicate that some staff members lack proficiency in essential communication skills and have displayed unprofessional behavior, as evidenced by the use of informal and incorrect language. There are questions around staff literacy and the adequacy of training provided to aides, which appear to affect their ability to deliver proper care and engage positively with residents.
For residents dealing with incontinence care needs, Harborlight House Properties endeavors to provide necessary support. However, reviews suggest dissatisfaction with the level of care offered due to the staff's apparent lack of patience and understanding, which can negatively affect residents' experiences and dignity.
Regarding non-ambulatory care, the facility aims to accommodate residents who require assistance with mobility and daily living activities. Nonetheless, concerns raised about staff training and patience extend to this area of care as well. There have been reports of residents facing difficulties due to insufficient staff support and inadequate handling, which could lead to adverse outcomes.
Overall, while Harborlight House Properties offers a range of assisted-living services, the described concerns in resident and family reviews highlight pressing issues with staff performance and the quality of care, leading to dissatisfaction and challenges in the care experience.
Costs at this community start at $7,162 and range up to $7,162. The average price in the community is $7,162, which is less than the average price in the area of $7,744. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.