Harper Mills, located in Beckley, West Virginia, is a senior living community that provides a variety of care services with a primary focus on nursing home care, while also offering assisted living options. The facility caters to 135 current occupants and has been certified by Medicare and Medicaid, participating in the Medicare program since February 24, 1989. Harper Mills emphasizes personalized care services, featuring skilled nursing, rehabilitation, and long-term care, with specific support available across multiple medical and therapeutic areas. Residents have access to speech, occupational, and physical therapy, catering to individuals recovering from strokes or requiring advanced pain management. Additionally, the facility offers memory care services and supports residents' daily living needs through amenities like laundry and dry cleaning.
The facility also fosters a community atmosphere by organizing clubs and communities for residents, alongside offering resident and family counseling services to support the emotional and social well-being of those in their care. Licensed nurses are on hand to provide medical support, with the goal of creating a supportive and comfortable environment for all residents. However, Harper Mills has received mixed reviews from families and residents, reflecting a wide range of experiences. Some families report positive interactions, highlighting the cleanliness of the environment, the compassionate and attentive nature of the staff, and the facility's welcoming ambiance. In contrast, a significant number of reviews share concerns about the care quality, citing issues such as inadequate medical attention, hygiene concerns, and instances of perceived neglect or unresponsiveness from the staff. These criticisms extend to the administrative level, where some reviewers describe challenges with cooperation and communication. Overall, Harper Mills continues to offer essential healthcare services to its residents, despite the polarized nature of feedback from current and former patrons.
Costs at this community start at $4,195 and range up to $9,216. The average price in the community is $6,706, which is less than the average price in the area of $6,923. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
