Hathaway Manor Extended Care is a healthcare facility located in New Bedford, Massachusetts, that primarily provides nursing home care along with assisted living services. The facility accommodates around 142 residents, offering a variety of healthcare services tailored to meet diverse needs. Certified by Medicare and Medicaid, Hathaway Manor has been a Medicare participant since December 1989. The facility provides a range of care and medical support, including services in cardiac care, stroke care, memory care, wound care, and pain management. It also extends specialized therapies such as occupational, physical, speech, and respiratory therapy. Additional healthcare services offered include podiatry, vision care, hearing care, dialysis, IV therapies, hospice care, diabetes management, and dental care. For residents requiring short-term rehabilitation or respite care, Hathaway Manor provides tailored programs to assist in recovery and wellbeing. The facility also conducts regular wellness checks and offers resident and family counseling to ensure an integrated approach to health management.
Residents at Hathaway Manor have access to various clubs and communities, which help foster a sense of community and engagement. However, reviews from residents and their families reveal a mixed experience at Hathaway Manor. Some have raised concerns regarding poor care practices, including issues with wound dressings, communication, and medication management. Understaffing is noted as a significant issue, affecting response times and overall care quality. There have been difficulties in communication, especially during periods of restricted visitation, as mentioned in the reviews that indicate challenges in phone call response reliability. On the positive side, certain reviews commend the attentiveness and responsiveness of the staff and administration, as well as the maintenance of cleanliness within the facility. Despite these positive comments, the overall feedback suggests a need for improved oversight and staffing to ensure enhanced resident care and service delivery.
Costs at this community start at $2,370 and range up to $9,158. The average price in the community is $5,764, which is less than the average price in the area of $6,904. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.