Hayward Convalescent Hospital is a nursing home situated in Hayward, California. It accommodates 85 residents and participates in both Medicare and Medicaid programs, being certified since January 1, 1967. The facility offers healthcare services typical of nursing homes, including round-the-clock care for elderly patients, assistance with daily activities, and support for individuals with various levels of physical and cognitive impairments. Additionally, the facility provides resident and family counseling services.
The care and medical support at Hayward Convalescent Hospital receive mixed reviews from residents and families. Certain reviews describe the staff as caring and dedicated, noting their crucial role in enhancing the well-being of residents. However, significant concerns are raised about care quality, highlighting incidents of inadequate communication, improper handling of incontinence and infection control, and a lack of diligence in meeting basic care needs like toileting and hydration. Some reports suggest that these deficiencies could lead to severe health issues for residents. The facility's management during the COVID-19 pandemic has also been criticized for insufficient enforcement of safety protocols. Noise disturbances and perceptions of neglect in personal safety and privacy are additional concerns expressed by some individuals. Promotional materials from the facility are reported to sometimes be inconsistent with actual resident experiences. Despite these issues, there are isolated accounts of relatives expressing satisfaction with the activities and care provided by specific staff members. Overall, many reviews highlight dissatisfaction with the facility's care delivery.
Costs at this community start at $10,494 and range up to $12,173. The average price in the community is $11,334, which is more than the average price in the area of $6,088. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
