Healthcare Center of Bella Vista, nestled in the heart of Ontario, California, is a well-established nursing home that has been serving the community since its certification by Medicare and Medicaid on September 1, 1971. This long-standing institution is dedicated to providing comprehensive care to its residents, currently accommodating 54 individuals who benefit from a full spectrum of services, including skilled nursing care, rehabilitation therapy, and resident and family counseling. The facility prides itself on its collaborative relationship with Alton Memorial Hospital, ensuring that residents have access to enhanced medical support when needed.
The center provides an environment tailored to meet diverse medical needs, emphasizing compassionate nursing services and therapeutic interventions. These services are designed to promote recovery, enhance well-being, and maintain the highest quality of life for each resident. Family involvement is strongly encouraged, with counseling services aimed at fostering a supportive atmosphere where families feel engaged and informed about their loved ones' care.
Healthcare Center of Bella Vista has garnered a variety of reviews, which reflect a mix of experiences. Many families have appreciated the dedication and responsiveness of the care staff, with special mentions of outstanding personnel like case manager Kim, who has been recognized for her commitment to resident welfare. The therapy team is frequently applauded for their excellence in motivating residents and facilitating effective rehabilitation, ensuring that individuals remain active and engaged in their recovery journeys.
However, some reviews indicate areas for improvement, particularly concerning administrative processes, occasional unprofessional conduct by certain staff members, and aspects of the food service. Concerns about emergency responsiveness and care consistency have also been noted, with a few families detailing troubling incidents of basic care neglect. These accounts underscore the importance of consistent service delivery and the need for potential residents and their families to conduct thorough evaluations when considering the facility.
Despite these challenges, many relatives express appreciation for the positive experiences their loved ones have had at Bella Vista. They commend the staff's efforts in creating a nurturing environment and recommend that prospective residents visit the facility to ensure it aligns with their expectations and needs.
The Healthcare Center of Bella Vista continues to strive for excellence, focusing on enhancing resident satisfaction and care quality. While challenges exist, the community remains a significant resource for many families seeking a supportive and medically attentive environment for their loved ones.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $5,964. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
