Heart of the Phoenix, situated in Baltimore, Maryland, is a facility dedicated to providing assisted-living services. The facility offers a range of care and medical support services tailored to meet the needs of its residents. These services include specialized diabetes care, which ensures residents receive appropriate management and monitoring of their condition. Heart of the Phoenix employs innovative care technologies such as Quietcare and Skynet Technology. These systems utilize electronic medication administration records to ensure accurate and timely medication management for all residents. For those requiring memory care, the facility offers specialized services within a secured community environment designed to enhance safety and support for individuals with memory impairments. Incontinence and ambulatory care are also provided to assist residents in maintaining their quality of life and dignity. The community caters exclusively to memory care needs, creating an environment that prioritizes the safety and well-being of its residents. All care services are delivered in English.

Transportation services at Heart of the Phoenix include complimentary transportation options designed to cater to both medical and non-medical purposes, assisting residents with their needs outside the facility. This service ensures residents can attend medical appointments and participate in various community activities or personal errands, thereby enhancing their overall quality of life and maintaining their independence.

Feedback from residents and their families indicates a generally positive experience at Heart of the Phoenix. They appreciate the friendly, patient, and attentive staff who focus on individual needs, making the transition from independent living smoother for new residents. The facility itself is noted for its well-maintained and appealing environment, with the quality of food enhancing the comprehensive approach to resident wellness. The staff's efforts to create personalized care solutions that respect resident preferences and comfort contribute to a high level of satisfaction among residents and their families.

Costs at this community start at $2,426 and range up to $8,124. The average price in the community is $5,275, which is less than the average price in the area of $5,584. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.