Hearthside at Castle Heights is an assisted living facility located in Lebanon, Tennessee. The facility offers a range of care services for its residents, focusing primarily on supporting those who require assistance with daily living activities. The amenities at Hearthside at Castle Heights are designed to provide a comfortable and supportive environment for seniors, emphasizing personal care and community engagement.
Hearthside at Castle Heights offers various care services, focusing on incontinence care, ambulatory care, and diabetes management. Incontinence care is provided through assistance in managing daily hygiene needs and ensuring respect and comfort for residents requiring this service. Ambulatory care at the facility involves help with mobility, ensuring residents have the support necessary to move safely within the community. This includes assistance with walking and transferring, if needed. For those with diabetes, the facility provides care that includes monitoring blood sugar levels, assistance with medication management, and support with dietary needs that adhere to diabetic health guidelines.
In terms of staffing, resident and family reviews indicate concerns about understaffing, particularly after 3 PM, when only two technicians are available for around 20 residents. This staffing level is noted to impede adequate communication and safety oversight, leading to incidents where residents have potentially wandered off unnoticed. Additionally, an incident was reported where a resident fell and the facility was unaware of her absence until alerted by the hospital. These accounts suggest that residents with cognitive impairments may not receive appropriate supervision, highlighting the need for improved staff-to-resident ratios and more robust safety protocols to effectively ensure resident welfare and safety.
Costs at this community start at $2,160 and range up to $6,000. The average price in the community is $4,080, which is more than the average price in the area of $4,034. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.