Hearthstone Nursing & Rehabilitation Center, located in Medford, Oregon, is a healthcare facility that provides skilled nursing and rehabilitation services. The center primarily focuses on offering short-term rehabilitation for patients recovering from surgery, illness, or injury, and long-term care for residents needing continued nursing support. Certified by both Medicare and Medicaid, the facility includes 72 current occupants. This certification ensures compliance with federal health and safety standards and allows Hearthstone to provide services to a broader range of residents, including those requiring financial assistance through these programs.
The care services available at Hearthstone Nursing & Rehabilitation Center are diverse and include specialized therapies such as physical, occupational, and speech therapy. These services are designed to support residents in regaining and maintaining their independence and overall health. The facility also provides additional amenities like a barber and beauty salon, and laundry and dry cleaning services to enhance residents' comfort. Hearthstone also seeks to engage both residents and their families through clubs, communities, and counseling services, fostering a supportive environment.
Feedback from resident and family reviews identifies both strengths and areas needing improvement at Hearthstone. While some reviews praise the facility's staff for their friendliness and the effectiveness of the therapeutic support, other reviews highlight concerns about understaffing, inadequate care, and poor communication, which sometimes result in long wait times, poor hygiene, and insufficient pain management. Transparency issues, particularly regarding the availability of physicians—mainly through telehealth—have also been noted. Despite ongoing challenges, particularly regarding staffing levels and responsiveness, the facility's management is recognized for being responsive to feedback, aiming to improve the quality of care provided to all residents consistently.
Costs at this community start at $8,273 and range up to $9,597. The average price in the community is $8,935, which is more than the average price in the area of $4,256. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
