Heartland Senior Living, located in Neoga, Illinois, is a nursing home facility certified by Medicare and Medicaid, participating in the Medicare program since August 1, 2002. The facility accommodates 63 current occupants and offers a range of services aimed at providing comprehensive care for its residents. As a participant in the Medicare and Medicaid programs, Heartland Senior Living adheres to regulatory requirements to deliver healthcare services and support to its residents.
The care services at Heartland Senior Living include skilled nursing care with multilingual communication options, offering language support in English, Spanish, Chinese, French, German, and Vietnamese to cater to a diverse resident population. The facility provides essential medical support through a team of qualified nurses, addressing residents' health needs with continuous professional oversight. Available therapies include speech therapy to assist residents with communication or swallowing difficulties. For those requiring end-of-life care, hospice services are available to offer comfort and palliative support. The facility also emphasizes community involvement by offering clubs and communal activities, fostering an engaging environment for social interaction among residents.
Further amenities at Heartland Senior Living include a barber and beauty salon, enhancing residents' quality of life by providing grooming services and personal care. The facility encourages active participation from both residents and families through resident and family counseling services. The reviews from residents and their families present a mixed perspective of the care services. Some reviews praise the facility's clean environment, friendly staff, and recommendations from medical professionals. However, there are also reports of dissatisfaction with certain aspects of care, such as adherence to doctors' orders, the use of gait belts for resident transfers, and meal sufficiency. Communication about medical tests and results is another area highlighted for improvement. Despite contrasting experiences, the facility strives to meet the varied needs of its residents and their families.
Costs at this community start at $5,323 and range up to $5,551. The average price in the community is $5,437, which is more than the average price in the area of $3,876. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
