Heartland Health Care Center-Ann Arbor is a nursing home located in Ann Arbor, Michigan. This health care facility specializes in providing skilled nursing and medical care, offering an array of services tailored to meet the diverse needs of its residents. Certified by Medicare and Medicaid, the center has been a Medicare participant since August 13, 1997. With a current occupancy of 137 residents, Heartland Health Care Center provides comprehensive care options, including nurse practitioner programs, hospital-level rehabilitation therapies, cardiac care, wound care, oncology care, pulmonary rehabilitation, and stroke care. Residents also have access to fitness programs, occupational therapy, speech therapy, and pain management. There is a focus on orthopedic injuries and cardiac rehabilitation, with 24/7 availability of registered nurses to ensure continuous care.
The center supports clubs and communities for social engagement and offers amenities such as laundry and dry cleaning services. It also provides resident and family counseling to foster an inclusive and supportive environment. Heartland is noted for its competent and positively regarded rehabilitation staff, who are praised for their expertise and interactions with residents. However, reviews indicate mixed quality of care, with concerns about dependability and quality control in medical caregiving. Families often feel compelled to oversee their loved one's care closely. There are complaints about administrative challenges, particularly with navigating insurance processes. While rehabilitation services are seen as a strong aspect of the facility, there are notable criticisms regarding the medical staff, who are perceived as overworked and sometimes incompetent, leading to lapses in care that have resulted in emergency situations. These issues suggest a need for improvement in both medical and administrative support to enhance resident satisfaction.
Costs at this community start at $9,277 and range up to $10,761. The average price in the community is $10,019, which is more than the average price in the area of $5,059. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.