Heartland Health Care Center-Hampton is a nursing home located in Bay City, Michigan. The facility provides comprehensive skilled nursing and medical care, specializing in services such as pain management, cardiac care, wound care, and chronic disease management. Certified by Medicare and Medicaid, Heartland Health Care Center-Hampton has been a Medicare participant since July 1, 1981. Current occupancy stands at 40 residents, with a range of support services offered, including occupation and speech therapy, stroke care, and oncology care. The facility also provides hospital-level rehabilitation therapies to aid recovery and improve residents’ quality of life. In addition to medical care, Heartland offers laundry and dry cleaning services, various clubs and communities for social engagement, and resident/family counseling to ensure comprehensive support.
The reviews of Heartland Health Care Center-Hampton highlight both positive aspects and areas in need of attention. Many residents and families appreciate the facility's rehabilitation programs, praising the therapy staff for personalized workouts and the considerate nursing staff who create a welcoming environment. Employees report a supportive work atmosphere that fosters strong teamwork. However, some reviews point to significant issues such as communication barriers, occasional staff rudeness, insufficient attention to individual needs, and concerns over living conditions. Several families have raised concerns about management's lack of responsiveness and overall service experience. While Heartland Health Care Center-Hampton is recognized for its compassionate care, there are areas where improvement is needed to enhance resident satisfaction and care quality.
Costs at this community start at $7,908 and range up to $8,365. The average price in the community is $8,136, which is more than the average price in the area of $5,488. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
