Heartland Health Care Center Orange Park is a comprehensive care facility located in Orange Park, Florida. It primarily serves as a nursing home but also offers assisted living services. The facility is home to 103 current occupants and is certified by both Medicare and Medicaid, having participated in Medicare since April 26, 1990. Heartland Health Care Center Orange Park provides a range of care services, including specialized programs in stroke, cardiac, oncology, and memory care. The facility also offers wound care, hospice services, and skilled nursing and medical care. Residents have access to hospital-level rehabilitation therapies, including support for orthopedic injuries. These services are complemented by clubs and communities, fitness programs, and resident or family counseling to promote social interaction and overall well-being.
Despite offering a comprehensive range of care services, reviews indicate a mixed reputation among residents and families. While the friendliness and helpfulness of staff, along with the quality of some rehabilitation services, receive praise, there are significant concerns about understaffing, which leads to delays in care and medication administration. Communication issues, particularly regarding phone inquiries and staff responses, are common complaints. The administration receives varying reviews, with some families noting improvements in care quality, while others remain dissatisfied due to perceived inattention. Cleanliness and meal quality are additional areas of concern for many, though individual staff members are often recognized for their professionalism and compassionate care. Heartland Health Care Center Orange Park presents a divided picture, with some residents having positive interactions and experiences, while others feel the need for caution due to staffing and communication deficits.
Costs at this community start at $1,900 and range up to $8,060. The average price in the community is $4,980, which is less than the average price in the area of $5,337. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.