Heartland Health Care Center Prosperity Oaks is located in Palm Beach Gardens, Florida, and operates as a nursing home with additional assisted living services. The facility supports up to 98 residents and has been certified by Medicare and Medicaid since March 27, 1992. Heartland Health Care Center offers a range of care services, focusing on stroke care, cardiac care, wound care, and oncology care, alongside chronic disease management. The facility provides skilled nursing and medical care, hospital-level rehabilitation therapies, and hospice and memory care services. Residents and their families have access to counseling services, promoting involvement and support throughout the care process.
In addition to medical care, Heartland Health Care Center Prosperity Oaks offers a variety of clubs and community activities designed to foster engagement and keep residents active. The center emphasizes a family-like atmosphere, underpinned by compassionate staff who aim to treat residents with kindness and attentiveness. However, reviews about the facility's services are mixed. Positive feedback often highlights the friendliness of the staff, the cleanliness of the facilities, and the effectiveness of the rehabilitation services. Conversely, concerns have been raised regarding medication management, staff communication, and lengthy wait times for assistance. Some families have reported inadequate attention to residents' needs and incidents of perceived neglect or mishandled medical care, reflecting a bifurcated perception of the facility. While there are commendations for certain aspects, there are also reports of dissatisfaction regarding hygiene and overall management.
Costs at this community start at $1,992 and range up to $6,710. The average price in the community is $4,351, which is less than the average price in the area of $4,739. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
