Heartland Living & Rehab at The Moses H Cone Memorial Hospital is a nursing home facility located in Greensboro, North Carolina. The facility provides a range of care services for residents requiring various levels of support. Specializing in nursing care, Heartland Living & Rehab focuses on assisting residents with daily living activities and medical needs, under the guidance of professional medical staff.
In terms of medical care and support, Heartland Living & Rehab offers several key services, including incontinence care, ambulatory care, and diabetes care. Incontinence care includes assistance with toileting needs, maintaining cleanliness, and managing any associated medical concerns. Their ambulatory care program is designed to help residents with mobility, potentially involving physical therapy as part of the rehabilitation services to improve mobility or restore function. For residents with diabetes, the facility provides diabetes care that includes monitoring blood sugar levels, managing medication, and dietary planning to maintain optimal health.
Feedback from residents and their families reflects mixed experiences at the facility. While some praise the recent improvements under new administration led by Veronica Wagner and commend the physical therapy department, there have been concerns raised about the overall quality of care. Issues mentioned include unresponsiveness to call buttons, staff behavior, poor sanitation, and more serious allegations like mistreatment and neglect. The reviews emphasize the need for ongoing advocacy by families to ensure their loved ones receive adequate attention and care. Despite positive reviews for certain staff members, significant efforts are needed in areas like overall management, food quality, and sanitation to address the dissatisfaction noted by some reviewers.
Costs at this community start at $1,795 and range up to $7,148. The average price in the community is $4,472, which is less than the average price in the area of $4,803. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
