Heartland Of Uptown Westerville is a nursing home located in Westerville, Ohio. The facility offers both nursing care and assisted living services, catering to a variety of resident needs. It is certified by Medicare and Medicaid, and has participated in Medicare since October 29, 1993. The facility provides a broad spectrum of healthcare services which include occupational, physical, and speech therapy. It caters specifically to the needs of patients with orthopedic injuries, stroke, and cardiac conditions. The care team includes skilled nurses available to handle comprehensive care plans. Oncology care, pain management, wound care, and wound management focused on diabetic patients and those with frailer skin are also offered, emphasizing nutrition, hydration, and mobility. Heartland Of Uptown Westerville provides special attention to incontinence care and ambulatory services. For memory care and hospice needs, specialized care and facilities are available. Additionally, residents have access to amenities such as a barber/beauty salon and can participate in clubs and community activities.
Heartland Of Uptown Westerville also provides transportation services aimed at addressing both medical and non-medical needs. They offer complimentary transportation services, potentially for medical appointments or other necessary travel. Additionally, transportation services are available at a cost, possibly for other personal errands or non-medical purposes that residents may require. This ensures that residents have options for staying mobile and connected beyond the facility, assisting them in maintaining independence and engagement with the wider community.
While there are instances of excellence and commendations for some staff members' dedication and compassion towards residents’ needs, reviews of the facility present a varied picture, with reports of insufficient responsiveness and unmet care requirements. Neglect and overall uncleanliness have been areas of concern for some, as well as under-resourced conditions that create challenges in providing consistent and optimal care. Despite the noted dedication and care from certain staff members, systemic issues within the facility highlight the need for improvements to better serve residents and support caregiving staff.
Costs at this community start at $2,275 and range up to $6,692. The average price in the community is $4,484, which is less than the average price in the area of $4,712. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
