Waterville Healthcare, located in Waterville, Ohio, is a care facility that primarily offers nursing home services with additional provisions for assisted living. Certified by Medicare and Medicaid, Waterville Healthcare has been a Medicare participant since March 6, 1984, demonstrating a long-standing commitment to providing healthcare services to its community. The facility can accommodate up to 110 residents and offers a wide array of care services designed to address various health needs and conditions. These services include skilled nursing and medical care, chronic disease management, and specialties such as stroke, cardiac, oncology, and wound care. Residents also benefit from consulting specialists, including a nephrologist, pulmonologist, and infectious disease physician, enhancing the comprehensive care available onsite.
Waterville Healthcare also provides robust rehabilitation and therapy programs, including hospital-level rehabilitation therapies and a ventilator unit staffed with respiratory therapists. Residents have access to outpatient therapies, memory care, and hospice services, along with pain management and nursing support. The facility offers accommodating amenities such as laundry and dry cleaning services and is equipped to assist with daily activities. It also emphasizes community involvement through clubs and social activities, enhancing resident engagement and socialization. A Hospital Direct Admission Program supports seamless transitions from hospital to facility care, while resident and family counseling services are offered to support emotional and social well-being.
Despite these extensive offerings, reviews of Waterville Healthcare present a mixed perspective. Some families express gratitude towards specific staff members, like Vickie and Jodi, and the positive impact of the therapy services, while recognizing the overall effort of certain compassionate and communicative employees. However, numerous reviews raise significant concerns about neglect, understaffing, inadequate medical attention, and unresponsiveness from management and the Director of Nursing. Feedback includes reports of health issues stemming from delayed care, poor hygiene, lack of assistance with daily activities, and difficulties communicated by ineffective phone system operations. These reports cast doubt on the reliability of the facility's operational practices, highlighting a need for improvement in certain areas to meet resident needs consistently.
Costs at this community start at $2,395 and range up to $7,422. The average price in the community is $4,908, which is less than the average price in the area of $5,342. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
