Heather Health Care Center is a nursing home facility located in Harvey, Illinois. It provides a range of care services primarily focused on long-term nursing care and support. Established as a Medicare participant since March 17, 1978, and certified by Medicare and Medicaid, the center is home to approximately 130 current occupants. The facility offers various therapy services including physical, occupational, and speech therapy to support rehabilitation efforts. Additionally, Heather Health Care Center provides specialized cardiac care and memory care services, catering to residents with specific medical needs. To enhance the living experience, the facility also includes amenities such as a barber/beauty salon, clubs, and communities. Resident and family counseling services are available to address the needs and concerns of the community.

However, reviews from residents and their families have raised significant concerns about the quality of care and professionalism at Heather Health Care Center. The feedback indicates issues with inadequate care, such as missing medications and neglect in urgent medical situations. Communication challenges are another area of concern, with difficulty in reaching the appropriate staff and dissatisfaction with responses to inquiries. There are frequent criticisms about unprofessional staff behavior, including allegations of theft, rude interactions, and a lack of empathy toward residents. Hygiene has also been a noted issue, with complaints about unpleasant odors and an infested environment. While there are occasional positive mentions of individual staff members who provide good care, these instances are overshadowed by widespread dissatisfaction. Overall, the facility is facing profound concern and disappointment from residents and their families regarding its operations and care standards.

Costs at this community start at $1,500 and range up to $9,020. The average price in the community is $5,260, which is less than the average price in the area of $5,478. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.