Helia Southbelt Healthcare, situated in Belleville, IL, is a skilled nursing home that offers a range of care services tailored to the needs of its residents. Certified by Medicare and Medicaid, the facility has been a Medicare participant since July 25, 1972, and currently accommodates 84 occupants. Helia Southbelt provides comprehensive medical and support services including nursing care, dental care, restorative nursing, and care for residents recovering from strokes. It offers advanced therapy services such as speech, physical, and occupational therapy, and manages a variety of medical needs including pain management, wound care, cardiac care, and continence management. Residents also have access to podiatry, IV therapies, and hospice care. The facility supports quality of life through amenities like a barber/beauty salon and various clubs and communities. Residents and families can engage in counseling services, facilitating communication and support.
The experience at Helia Southbelt Healthcare seems to vary considerably among its residents and families. Positive feedback highlights the attentiveness and friendliness of the staff, particularly within the therapy and rehabilitation departments. It is noted that these dedicated therapy services have aided some residents in recovering and returning home successfully. Conversely, negative feedback is prevalent, with reports of neglect, ineffective management, and instances of untreated medical issues resulting in emergency hospitalizations. Besides concerns about health outcomes, there are mentions of deficient staff responsiveness and communication, along with claims of dishonesty about resident conditions. While committed staff members are acknowledged, ongoing staffing shortages reportedly impact the level of care. Potential patients and their families are encouraged to delve further into current facility practices to reconcile formal assurances with actual care experiences.
Costs at this community start at $5,323 and range up to $6,180. The average price in the community is $5,752, which is more than the average price in the area of $4,451. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
