Helping Hands is an assisted-living facility located in Dublin, CA, designed to support residents with various care needs. The facility is equipped to provide extensive care services, including diabetes care and incontinence care, as well as high acuity and memory care specifically accommodated for individuals with memory loss. The community is primarily an English-speaking facility but also offers services in Spanish, ensuring effective communication with a diverse resident demographic. Helping Hands focuses on medication management to ensure that residents follow prescribed medication schedules with accuracy. The facility covers medical needs such as non-ambulatory care and ambulatory care, as well as dental care services. Memory care is a significant focus of the facility, providing a secure environment for residents with Alzheimer’s or other memory-related conditions. The presence of a massage therapist also contributes to the residents' overall well-being, offering an additional form of relaxation and care.

Transportation services at Helping Hands cater to both medical and non-medical purposes. The facility provides complimentary transportation for essential medical appointments, ensuring residents have access to their required healthcare services. For other transportation needs, such as social outings or personal errands, services are available at cost, allowing residents to maintain a degree of independence and social engagement outside the facility.

Resident and family reviews about Helping Hands portray a mixed experience, indicating variability in the care quality. Some families have noticed a clean environment maintained by staff like Lilly and appreciated the quality of food provided, which they find satisfactory compared to previous facilities. However, there are concerns from others regarding certain caretakers exhibiting unprofessional behavior and conflicts within the caregiving environment. Some feedback suggests substandard care practices and diet, challenging the claim of homemade meals. Nonetheless, the compassionate care provided by specific staff members is noted, pointing to inconsistencies in care standards across the facility. Personal experiences appear to vary significantly depending on the staff involved in delivering care.

Costs at this community start at $5,499 and range up to $8,695. The average price in the community is $7,097, which is more than the average price in the area of $6,120. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.