Heritage Assisted Living - Papermill is located in Knoxville, Tennessee, and offers assisted living services for seniors seeking support in their daily activities. The facility emphasizes promoting independence and maintaining the quality of life through personalized care plans tailored to each resident's unique needs. These plans primarily focus on assistance with personal care, effective medication management, and housekeeping, creating a supportive environment for residents. The community is also known for its engaging social programs and amenities, which are designed to enhance the lifestyle of its residents.
At Heritage Assisted Living - Papermill, various care services are available to address the needs of residents, including incontinence care, ambulatory care, diabetes care, and medication management. The facility provides incontinence care aimed at maintaining dignity and comfort for those requiring such assistance. For residents needing ambulatory care, support is available to ensure safe and efficient mobility around the community. Diabetes care is structured to assist residents in managing their condition through regular monitoring and dietary considerations. Medication management services ensure that residents receive their medications correctly and on schedule, aligning with their personalized care plans. Reviews of the facility indicate varied experiences, with some residents and their families expressing appreciation for the considerate staff and the quality of food, highlighting individual staff members like Stan for their reliable assistance. However, there have also been reports of dissatisfaction due to isolated incidents, such as disagreements between staff and residents, pointing to inconsistencies in the quality of care and staff behavior within the community.
Costs at this community start at $1,675 and range up to $2,595. The average price in the community is $2,135, which is less than the average price in the area of $3,850. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
