Heritage Care and Rehabilitation Center in Mason City, Iowa, provides a combination of nursing home and assisted living services to its residents. It is certified by both Medicare and Medicaid and has been participating in Medicare since October 1, 1997. The center caters to 72 current occupants and aims to offer individualized care plans that attend to various healthcare needs. Services offered include nursing support, medication management, and administration, with specialized care in areas such as physical therapy, stroke care, speech and occupational therapy, wound care, dialysis, and memory care. The center also accommodates hospice care for those in need. Additional amenities available to residents include a barber and beauty salon, laundry and dry cleaning services, and opportunities to participate in clubs and communities to promote social engagement.
The facility's medical support structure includes certified nurses who provide continuous care, and a team well-versed in managing complex health needs. Residents can access dental care, receive dialysis treatment, and benefit from wound care management. Physical, speech, and occupational therapies are available to help residents regain or maintain functional abilities. While some reviews highlight positive experiences, particularly with the hospice services, there have been reports of dissatisfaction among families regarding staff conduct during critical moments. Concerns have been raised about the behavior and empathy of some staff members, with formal complaints being prepared by affected families. Despite these issues, the center does strive to address the varying needs of its residents through comprehensive medical and supportive services designed to enhance living quality.
Costs at this community start at $2,900 and range up to $5,475. The average price in the community is $4,188, which is less than the average price in the area of $4,682. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
