Heritage Center is a care facility located in Huntington, West Virginia, offering a diverse range of services primarily in nursing home care and assisted living. It serves elderly residents requiring both short-term recovery and long-term supportive care. The facility is certified by Medicare and Medicaid, having participated in the program since November 9, 1981, ensuring compliance with federal standards for healthcare delivery. Heritage Center hosts 138 current occupants, providing a variety of care services that integrate medical support with enriching daily activities for residents.
Heritage Center provides a comprehensive medical support system that includes physical, occupational, and speech therapy to help residents maintain or improve their abilities. The facility supports residents with specialized services such as hearing, vision, and podiatry care, along with pain management programs designed to enhance comfort levels. Residents also have access to cardiac, stroke, and memory care, which are essential for managing chronic and complex conditions. The staff includes nurses who offer wound care and other critical nursing services, in addition to specialized diabetes care and dialysis for chronic kidney conditions. Heritage Center extends additional support through hospice care for those at the end of life, offering comfort and dignity. Resident and family counseling services are available to provide guidance and emotional support, cementing a community-oriented approach and fostering a supportive environment for families and loved ones.
In addition to medically focused care, Heritage Center offers amenities such as a barber and beauty salon, providing grooming services that contribute to the residents' sense of well-being and self-esteem. Residents can participate in clubs and communities that facilitate social interaction and engagement, enhancing their day-to-day lives with a sense of belonging and purpose. The center also provides comprehensive laundry and dry cleaning services, ensuring residents' personal items are well-maintained.
For transportation needs, Heritage Center offers complimentary transportation services. These services are essential for both medical and non-medical purposes, facilitating access to external healthcare appointments and opportunities for social or leisurely outings. Such transportation options help maintain residents' independence and access to a broader range of services and activities beyond the immediate confines of the facility.
Reviews of Heritage Center indicate a mixed response from residents and their families. Some praise the compassionate and communicative staff, noting improvements in their loved ones’ conditions and the facility’s supportive environment. However, other reviews raise concerns about care quality, citing instances of neglect and inadequate attention to health needs. These differing accounts suggest variability in care experiences at Heritage Center, highlighting both the facility's efforts and areas for improvement. Despite recent positive administrative changes noted by some, inconsistencies in service delivery point toward ongoing challenges that the management may need to address.
Costs at this community start at $8,124 and range up to $8,471. The average price in the community is $8,298, which is more than the average price in the area of $7,240. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
