Heritage Gardens Rehabilitation And Healthcare is located in Carrollton, Texas, and provides a range of care services designed to meet the diverse needs of its residents. As a nursing home with additional assisted-living services, the facility offers specialized care including clubs and community activities, which aim to engage residents and foster a sense of belonging. Heritage Gardens is equipped to provide comprehensive wound care and supports various therapies such as occupational, physical, and speech therapy, facilitating rehabilitation and enhancing residents' quality of life. The facility houses 83 current occupants and is certified by Medicare and Medicaid. It has been a Medicare participant since February 11, 1993. Additional services include hospice care, memory care for residents with cognitive impairments, and resident and family counseling, promoting emotional and psychological support.
The nursing staff at Heritage Gardens is integral to the care team, aiming to deliver attentive healthcare services. However, reviews indicate a mixed narrative about the facility. While many residents and their families appreciate the compassionate and caring nature of the staff, some have raised serious concerns regarding communication challenges and inadequate management of complex medical conditions. Effective rehabilitation efforts and the facility's cleanliness are noted positively by some, fostering a welcoming atmosphere. Yet, there are reports of substandard night staffing and neglect issues that deserve attention. Opinions on meal quality are divided, with some praised for it, while others remain critical. Recent management and staffing changes have also affected satisfaction levels. Prospective clients are encouraged to thoroughly assess the facility through personal visits to ensure it aligns with specific care requirements and expectations.
Costs at this community start at $2,895 and range up to $6,000. The average price in the community is $4,448, which is less than the average price in the area of $4,662. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.