Heritage Hall North, located in Agawam, Massachusetts, is a skilled nursing facility offering a range of care types, primarily focused on nursing home services with the inclusion of assisted living. As part of a larger network known for comprehensive healthcare services, the facility is equipped to provide specialized care suited to individuals requiring both long-term care and short-term rehabilitation. Furthermore, Heritage Hall North addresses the needs of residents with Alzheimer's disease and other forms of dementia through dedicated memory care services.
The care and medical support available at Heritage Hall North encompass a wide array of services tailored to meet diverse healthcare needs. Residents have access to specialized services such as stroke care, cardiac and diabetes management, dialysis, and hospice care. Pain management and vision care are also part of the comprehensive medical offerings. The facility is staffed with skilled healthcare professionals, including nurses who provide consistent care, and therapy teams offering physical, occupational, and speech therapies aimed at optimizing recovery and quality of life. Wound care and podiatry services are integrated to ensure residents' complex medical conditions are appropriately managed.
In addition to medical care, Heritage Hall North provides amenities such as a barber/beauty salon, laundry, and dry-cleaning services. Social and community engagement is encouraged through various clubs and communities, creating an environment where residents can actively participate and connect with others. The facility supports family involvement through resident and family counseling. Heritage Hall North is certified by Medicare and Medicaid and has been a Medicare participant since December 10, 2002, validating the standards of care provided.
With a current population of 105 occupants, the reviews from residents and their families often highlight the friendly and professional environment, cleanliness, and high-quality rehabilitation services offered post-surgery or medical events. The facility is recognized for its rehabilitation programs and the dedicated staff who assist residents. Nevertheless, some feedback indicates concerns with understaffing and response times to urgent needs, suggesting areas for potential improvements in service delivery to enhance the overall care experience.
Costs at this community start at $2,000 and range up to $9,815. The average price in the community is $5,908, which is less than the average price in the area of $8,143. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
