Heritage Hall Wise is a senior living facility located in Wise, Virginia, offering both nursing home and assisted living services. Known as a Medicare and Medicaid-certified provider since March 1, 2001, the facility caters to individuals needing short-term post-hospitalization recovery as well as long-term care for chronic conditions. With a capacity to accommodate 83 residents, Heritage Hall Wise offers a range of medical and support services, including skilled nursing care, physical and occupational therapy, speech therapy, and specialized care for conditions like stroke, wound care, and memory-related impairments. The facility also provides dialysis, hospice care, and continuing care services, reflecting its commitment to comprehensive senior care.

In addition to the medical services, Heritage Hall Wise offers various amenities and support structures designed to enhance the quality of life for its residents. These include a barber/beauty salon, clubs, and communities for social engagement, as well as resident and family counseling services. The facility emphasizes rehabilitation services, which have been noted for their excellence. It also tackles physical therapy, occupational therapy, and speech therapy through dedicated professionals. The presence of a resident and family council showcases its drive to involve residents and their families in the community. The facility also recognizes the diverse needs of its residents by offering memory care and other specialized programs.

However, reviews from residents and families suggest mixed experiences, highlighting both positive aspects and areas for improvement. The facility is praised for its caring and hardworking staff, clean environment, and effective rehabilitation services. Many have specifically mentioned the dedication of certain administrative staff and supervisors. Despite these positive observations, concerns have been raised about understaffing, lapses in meeting basic patient needs, delayed response times from staff, and incidents of unfriendly behavior. A serious allegation regarding poor medical care resulting in adverse health consequences indicates challenges in maintaining consistent care quality. Heritage Hall Wise continues to work toward addressing these issues while maintaining its commitment to quality senior care.

Costs at this community start at $3,396 and range up to $6,175. The average price in the community is $4,786, which is less than the average price in the area of $5,047. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.