Heritage Haven, located in San Leandro, California, is an assisted living facility providing a range of care services aimed at supporting the well-being and daily living needs of its residents. The facility offers care and medical support tailored to individuals requiring assistance with incontinence, ambulatory challenges, memory care due to cognitive impairments, and diabetes management. Incontinence care involves aiding residents in maintaining hygiene and comfort, whereas ambulatory care supports those with mobility issues to ensure safe and secure movement throughout the facility. The memory care program focuses on providing a structured environment with specialized activities designed to engage individuals experiencing memory loss. Diabetes care includes monitoring blood sugar levels, dietary management, and providing medication assistance as needed. Staff members are trained in medication management to ensure residents take their prescribed medications accurately and on schedule.

Transportation services at Heritage Haven are available at cost for both medical and non-medical purposes. Residents can schedule transport for medical appointments or general errands, ensuring access to essential services outside the facility while maintaining independence in their daily lives.

Reviews of Heritage Haven highlight several areas of concern and commendation. Many reviewers express dissatisfaction with the cleanliness of the facility, specifically mentioning a persistent odor and the challenge of maintaining cloth-fabric furnishings. However, despite these concerns regarding the environment, the facility's staff consistently receive positive feedback for their friendliness and helpfulness towards residents and visitors. While some find the activities satisfactory, the overall environment needs improvements to enhance both the resident and family member experience. Improvements in cleanliness and ambiance are suggested to match the quality of care provided by the attentive staff.

Costs at this community start at $2,695 and range up to $8,700. The average price in the community is $5,697, which is less than the average price in the area of $5,734. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.