Heritage Health Care in Chanute, Kansas, specializes in assisted living and nursing home care, offering a range of medical support services to its residents. Certified by Medicare and Medicaid and a participant in Medicare since April 7, 1993, the facility provides comprehensive care solutions, ensuring residents have access to necessary therapeutic and rehabilitation services. These services include stroke care, speech and occupational therapy, and wound care. A team of professional nurses is on-site to assist with daily resident needs and medical care management.
The facility houses 52 current occupants and is equipped with amenities such as a barber and beauty salon, catering to personal grooming and wellness needs. Heritage Health Care also emphasizes multicultural inclusivity by offering services in Chinese and French, which can be vital for residents from diverse backgrounds. Resident and family counseling are part of the support structure, providing additional resources for emotional and psychological well-being.
Despite these available services, reviews about Heritage Health Care reflect mixed experiences. Positive remarks highlight responsive staff and personalized care attempts, while negative feedback points to issues such as medication mismanagement, inadequate staffing, delayed response times, unprofessional behavior, and insufficient communication between staff and families. These reviews underscore potential systemic issues in care and attention, although commendations for individual staff dedication suggest variability in personal experiences.
Heritage Health Care is a part of Nexion Health, a network that promotes personalized care plans tailored to the individual needs of residents. While the facility aims to provide skilled nursing and rehabilitation services, including post-surgical rehabilitation and chronic condition management, the mix of positive and negative reviews indicates room for improvement in certain areas of service delivery and operational management.
Costs at this community start at $2,085 and range up to $5,125. The average price in the community is $3,605, which is less than the average price in the area of $3,804. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
