Heritage Health-Mount Zion, located in Mount Zion, Illinois, is a nursing home certified by Medicare and Medicaid, offering specialized care for its 69 current occupants. Since becoming a Medicare participant in 1985, the facility has provided a range of health services aimed at enhancing residents' well-being and independence. Among the services offered are skilled nursing care, rehabilitation, and memory care for individuals with Alzheimer's or related dementias. Heritage Health-Mount Zion incorporates physical, occupational, and speech therapy within its rehabilitation program, tailored to aid residents' recovery and improve their quality of life. The facility also provides hospice care for terminally ill residents, emphasizing comfort and support at the end of life.
Heritage Health-Mount Zion offers amenities such as a barber and beauty salon, providing residents with grooming services to promote a sense of normalcy and well-being. Additionally, the facility encourages engagement through resident and family counseling sessions intended to support the mental and emotional health of the community. Despite the offerings and intention for compassionate care, reviews have raised significant concerns. Feedback from residents and families has pointed to issues such as poor nursing care, staff unresponsiveness, and communication failures with the administration, including the Director of Nursing. Specific incidents, such as a resident's fall leading to a broken hip, have been linked to neglectful care, prompting families to call for urgent improvements to ensure resident safety and enhance the overall quality of care. These points highlight challenges that Heritage Health-Mount Zion needs to address to align the facility's services with its objectives of providing supportive, compassionate care.
Costs at this community start at $4,798 and range up to $5,551. The average price in the community is $5,174, which is more than the average price in the area of $4,040. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
