Heritage Health-Springfield, located in Springfield, Illinois, is a healthcare facility that offers a variety of senior care services with a primary focus on nursing home care and assisted living. The facility accommodates 154 current occupants and is certified by both Medicare and Medicaid, having participated in Medicare since October 1, 1973. Heritage Health-Springfield provides an array of services designed to meet the health and lifestyle needs of its residents. These services include skilled nursing care, memory care, hospice, and respite care, as well as rehabilitation services such as speech, occupational, and physical therapy.
The facility includes various amenities aimed at enhancing the quality of life for its residents, such as clubs and community activities, a barber/beauty salon, and laundry/dry cleaning services. Additionally, resident and family counseling is offered to support both residents and their loved ones through transitions and challenges. Heritage Health-Springfield prides itself on its compassionate care approach, creating personalized care plans for each resident to address their unique health needs.
Recent resident and family reviews indicate a mix of experiences at Heritage Health-Springfield. Positive feedback highlights caring and professional staff, a comfortable environment, and effective post-operative care programs, such as those for knee replacement recovery. However, there are also notable concerns reflected in some reviews, which describe incidents of distress during hospice care, mishandling of personal belongings, and issues such as inhospitable conditions and theft of medication. This mixed feedback suggests variability in the quality and management of care, underscoring the importance of consistency in service delivery across different scenarios within the facility.
Costs at this community start at $2,250 and range up to $5,551. The average price in the community is $3,900, which is less than the average price in the area of $4,287. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
