Heritage House Guelph, located in Guelph, Ontario, is an assisted living facility that provides comprehensive care to its residents. The facility is designed to support individuals who require assistance with daily living activities while maintaining as much independence as possible. Heritage House Guelph is recognized for its welcoming atmosphere and personalized approach to resident care, which is supported by a well-trained and personable staff.
The facility offers a range of care and medical support to meet the diverse needs of its residents. The staffing and ancillary services include a team of experienced caregivers available to provide daily support and assistance, ensuring that residents receive attentive and consistent care. For residents requiring incontinence care, specialized support is available to maintain comfort and dignity. The facility also offers memory care services tailored to individuals with cognitive impairments, providing a safe and supportive environment for those with Alzheimer's or other forms of dementia. Non-ambulatory care is available for residents who need more intensive support with mobility, ensuring they receive the assistance necessary for transferring and moving safely within the facility. Diabetes care at Heritage House Guelph includes monitoring of blood sugar levels and dietary management, with staff available to assist with any needed interventions. Medication management services are provided to ensure that all resident medications are administered correctly and on schedule, reducing the risk of errors and enhancing overall health outcomes.
Transportation services at Heritage House Guelph are designed to meet both medical and non-medical needs of the residents. The facility provides transportation at cost and complimentary transport to enable residents to attend medical appointments and engage in community outings. This ensures that residents can access essential healthcare services as well as participate in social and recreational activities outside the facility.
Heritage House Guelph is appreciated by residents and their families for its high-quality care and welcoming environment. Feedback indicates strong satisfaction with the facility's services, highlighting the friendliness and attentiveness of the staff. The personable and caring nature of the management, particularly the facility manager, contributes to a positive leadership style that is noted by residents. The practice of refurbishing rooms before move-in demonstrates a commitment to resident comfort. The dining services receive praise for offering a variety of food options and generous portion sizes. Additionally, the facility's smaller, intimate setting is particularly appealing to those seeking a more personalized living experience. Overall, Heritage House Guelph is a community where residents feel valued and supported, leading to positive outcomes and contentment for their families.