Heritage House of Shelbyville, located in Shelbyville, Indiana, is a care facility specializing in nursing home services. It caters to seniors requiring various levels of assistance, from daily activity support to specialized care for recovery from surgeries or illnesses. The facility accommodates up to 79 residents and has been a participant in Medicare since January 1, 1967. Certified by both Medicare and Medicaid, Heritage House offers a comprehensive range of services including pain management, full-time respiratory therapy, occupational, physical, and speech therapy, wound care, and memory care. Additionally, it provides amenities such as a barber/beauty salon, and support such as resident and family counseling, and respite care for temporary relief of primary caregivers.
Despite its intended services, feedback from residents and their families highlights significant challenges with the quality of care provided at Heritage House of Shelbyville. They report issues with medical management, citing instances of poor diagnoses that sometimes necessitated external medical attention. Concerns about understaffing suggest the facility struggles to deliver the attentive and timely care needed, contributing to resident neglect. Communication difficulties, particularly in accessibility and responsiveness of staff and directors, further exacerbate these challenges. The environment itself is noted as being less than ideal, with negative comments about unpleasant odors indicating potential sanitation issues. Consequently, prospective residents and their families may need to consider these factors and seek out the most current information directly from the facility to make informed decisions about care options.
Costs at this community start at $7,297 and range up to $8,118. The average price in the community is $7,708, which is more than the average price in the area of $5,047. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
