Heritage House is an assisted-living facility located in Dublin, Georgia, offering a range of care services and amenities designed to meet the needs of its residents. As of now, the facility houses 58 occupants and provides various forms of medical support and supervision. Residents benefit from 24-hour oversight, ensuring their safety and well-being at all times. The facility is certified by Medicare and Medicaid and has participated in Medicare since October 1, 2005. Heritage House offers a continuum of care, including hospice support and memory care, catering to those with progressive conditions. Medical services at the facility include coordination with health care providers, medication management, occupational therapy, and speech therapy. Moreover, residents have access to dental care, incontinence care, and ambulatory care services, supported by on-site nurses. For personal care, the facility features a barber and beauty salon. In addition to medical support, Heritage House provides amenities such as laundry and dry cleaning services. Clubs and communities within the facility offer social engagement opportunities, while a resident and family council provides a platform for feedback and support.
Transportation services at Heritage House are available at an additional cost and are primarily arranged for medical purposes, ensuring that residents are able to attend necessary health-related appointments with ease. While the focus is on medical transportation, residents may inquire about additional options for non-medical travel needs on a case-by-case basis. Nonetheless, Heritage House emphasizes the importance of facilitating access to healthcare services as a part of their commitment to resident wellness.
Nevertheless, reviews from residents and families indicate significant concerns about several aspects of Heritage House's operations. Transitioning ownership from Katherine Shriver to her son has led to apprehension, with commentators noting issues in hiring practices and a lack of adequate staff training. Allegations of staff behavior, including reports of yelling at residents, have underscored potential deficiencies in professionalism and care quality. Additionally, the facility has purportedly encountered regulatory difficulties, underscoring potential systemic issues that require attention to enhance management and operational practices aimed at delivering respectful and competent care for all residents.
Costs at this community start at $4,307 and range up to $5,760. The average price in the community is $5,034, which is more than the average price in the area of $4,132. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
