Heritage Manor West is a skilled nursing facility located in Shreveport, Louisiana, providing both short-term rehabilitation and long-term care. This establishment is certified by Medicare and Medicaid and has been a Medicare participant since March 22, 2001. The facility supports a diverse range of care services including physical therapy, occupational therapy, and speech therapy, all aimed at helping residents restore their independence and enhance their quality of life. Heritage Manor West accommodates various medical needs with specialized services such as wound care, pain management, stroke care, IV therapies, and podiatry, catering to a wide demographic of residents.
At Heritage Manor West, the care team consists of 24-hour licensed practical nurses who provide consistent medical oversight, along with therapists adept in specialized therapies. The facility also offers dental care and coordinates transportation for medical appointments. For residents with requirements beyond traditional care, hospice services are available, and the facility maintains a focus on rehabilitation and communal involvement through clubs and community activities. Resident and family counseling is part of the support framework, ensuring holistic care for both residents and their families. Additionally, amenities such as a barber/beauty salon contribute to the comfort and well-being of the residents.
The feedback from residents and families presents varied perspectives. Many appreciate the cleanliness and welcoming environment, with praises directed towards the courteous and professional staff. The therapy departments are often pointed out for their role in successful rehabilitation, while community interactions foster a sense of belonging. However, there are criticisms concerning care quality inconsistencies, including delays in assistance, issues during meal times, and concerns related to COVID-19 management. A portion of the feedback suggests the need for improved dietary options and increased staffing during weekends. While there is general satisfaction from some, others emphasize the importance of addressing allegations that pertain to health safety standards. Despite some challenges, the facility remains dedicated to providing essential nursing and rehabilitative care to its residents.
Costs at this community start at $5,080 and range up to $5,095. The average price in the community is $5,088, which is more than the average price in the area of $4,064. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
