Heritage Health Services is a nursing home located in Port Washington, Wisconsin. It provides care for 59 current occupants and is certified by both Medicare and Medicaid. The facility has been a Medicare participant since June 1, 1996, and offers a range of medical support services. These services include specialized care in areas such as podiatry and dental care, along with nursing support for patients recovering from strokes and cardiac issues. In addition, the facility offers wound care management. Heritage Health Services supports family involvement through resident and family counseling programs. Amenities provided include a barber and beauty salon, as well as clubs and communities to engage residents in social activities.

The reviews from residents and their families present mixed feedback regarding the quality of care and living conditions at Heritage Health Services. While some individuals commend the facility for its competent staff, particularly the nurses and certified nursing assistants (CNAs), who have provided timely and compassionate care, leading to successful patient outcomes, others raise concerns about the overall environment and services. Reports of neglect, unsanitary conditions, and medication mismanagement are significant concerns, highlighted by complaints of poor living conditions and inadequate assistance for residents requiring critical care. Additional issues include theft, lack of medical oversight, improper handling of psychiatric and pain management needs, and negative staff attitudes. The facility is noted for experiencing high staff turnover and instances of unprofessional behavior, such as unregulated smoking breaks. Despite some staff members' dedication, the majority feedback suggests that Heritage Health Services needs to address staffing and systemic issues to enhance the quality and safety of care provided to its residents.

Costs at this community start at $10,129 and range up to $11,750. The average price in the community is $10,939, which is more than the average price in the area of $5,809. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.