Heritage Oaks Assisted Living and Memory Care is a residential community located in Conroe, Texas, offering both assisted living and memory care services. Managed by Grace Management, Inc., this facility serves seniors who require varying levels of support with daily living activities and individuals specifically needing care for Alzheimer’s disease or other forms of dementia. The facility is designed to accommodate residents with cognitive impairments by providing a secured community environment, features such as indoor and outdoor walking paths, and spaces specifically arranged for the needs of those experiencing memory loss.

The care services at Heritage Oaks Assisted Living and Memory Care include full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Residents have access to medication management, diabetes care, incontinence care, and ambulatory support. The community can address psychiatric and behavioral health needs, with protocols for those experiencing psychiatric conditions. Medical support services also include regular podiatry visits and medication oversight. For individuals in the memory care program, the environment is structured with secured access and memory-focused programming to maximize safety and engagement. Amenities available to all residents include a barber and beauty salon, community clubs, spaces for English-language socialization and activities, as well as both indoor and outdoor areas for walking and exercise. Programs such as yoga and chair yoga are also offered to promote physical activity and well-being.

Heritage Oaks provides transportation for both medical and non-medical needs, including complimentary options as well as transportation at cost for additional destinations. These transportation services assist residents with medical appointments, errands, community outings, and other personal needs, supporting continued connection to the greater Conroe area.

Resident and family reviews detail a mixed experience at Heritage Oaks. Many reviewers describe the environment as friendly, with attentive and caring staff, a variety of engaging programs, and consistently clean, well-maintained amenities. Positive feedback highlights regular activities such as gardening and music, and mentions strong, clear communication from staff and leadership. However, other reviews cite concerns about understaffing, inconsistent care—particularly during nights and weekends—and communication issues stemming from management changes. Additional criticisms reference billing issues, lapses in medication management, and concerns about the quality of dining services and overall safety. Observations from residents and family members with long-term experience suggest facility operations and care standards may fluctuate, particularly with changes in management or staffing levels. As of June 2024, no major operational changes or developments have been widely reported.

Costs at this community start at $4,160 and range up to $6,920. The average price in the community is $5,540, which is more than the average price in the area of $4,611. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.