Hot Springs Nursing and Rehabilitation - A Waters Community, located in Hot Springs, Arkansas, is a facility certified by Medicare and Medicaid that primarily offers nursing home care along with assisted living services. It has been a participant in Medicare since November 1, 1984. The facility provides a range of healthcare services tailored to meet the diverse needs of its residents, accommodating 74 current occupants. Comprehensive care options available at the facility include diabetes management, pain management, wound care, and dialysis. In addition to these services, residents have access to physical, occupational, and speech therapy, which are integral to the rehabilitation programs offered. The facility also provides memory care services designed to support residents with cognitive impairments. Furthermore, Hot Springs Nursing and Rehabilitation offers resident and family counseling to encourage the involvement of families in the care process and aid in the resolution of resident-related matters. The facility emphasizes the importance of community and social interaction through various clubs and communities available to its residents.

Transportation services at Hot Springs Nursing and Rehabilitation include complimentary transportation, which assists residents in accessing both medical appointments and non-medical activities outside the facility. This service helps ensure that residents have the necessary support to attend essential healthcare services and participate in community outings or personal errands, fostering a sense of independence and connectivity outside the facility environment.

The reviews of Hot Springs Nursing and Rehabilitation present a varied picture concerning the quality of care provided. On the negative side, there are reports of staff inattentiveness and neglect, with some residents allegedly left in unsanitary conditions and their basic needs unmet. Concerns about unprofessional conduct and lack of accountability among staff and administrative personnel are also reported, particularly regarding poor family communication during critical instances. Insufficient staffing levels leading to prolonged wait times for assistance have raised issues about patient safety and the overall quality of care. However, there are also positive aspects noted, with some reviews highlighting the dedication of caring and proactive staff who contribute to fostering a supportive environment. Praise is given to certain staff members and administrators for their efforts to improve the facility and demonstrate compassion toward residents. Some families appreciate the attention to internal improvements and ongoing efforts to uphold resident well-being. Despite these positive comments, the presence of consistent critical reports suggests that there are areas in need of significant improvement.

Costs at this community start at $2,800 and range up to $6,125. The average price in the community is $4,462, which is less than the average price in the area of $4,523. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.